Saint Michael Refund and Return Policy
Welcome to Saint Michael!
At Saint Michael, we want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return or exchange items under the following conditions:
1. Returns
– Eligibility: Items must be returned within 7 days of delivery, unused, and in original packaging with tags attached.
– Process: Contact our customer service team to initiate a return. Once approved, send the item back to the provided address.
2. Refunds
– Processing Time: Refunds will be processed within 7-10 business days after we receive your returned item.
– Original Payment Method: Refunds will be issued to the original payment method used during purchase.
– Exclusions: Shipping costs are non-refundable unless the return is due to a defect or error on our part.
3. Exchanges
– Exchange Process: If you wish to exchange an item, please contact our customer service team to arrange the exchange.
– Availability: Exchanges are subject to product availability.
4. Non-Returnable Items
– Custom Orders: Personalized or custom-made items cannot be returned or exchanged unless defective.
–Sale Items: Items purchased on sale or clearance may not be eligible for returns or exchanges.
5. Damaged or Defective Items
– Inspection: If you receive a damaged or defective item, please contact us immediately with photos and a description of the issue.
– Replacement: We will offer a replacement or refund for any defective items.
6. Contact Us
For any questions or to start a return or exchange, please contact our customer service team at support@saintmichaelclothing.us